Return Policy

1. Return Eligibility

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. You must also provide a receipt or proof of purchase.

2. Return Timeframe

You have 30 days from the date of delivery to return an item. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

3. Items That Cannot Be Returned

Certain items are non-returnable, including:

• Gift cards
• Downloaded software products
• Books that have been marked or written in

4. Process for Returning Items

To initiate a return, contact us at [insert contact information]. We will provide instructions on how to return your item to us. Once your return is received and inspected, we will notify you of the approval or rejection of your return.

5. Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning a defective or incorrect item, we will provide a prepaid shipping label.

6. Exceptions and Special Cases

If you received an incorrect or damaged item, please contact us immediately, and we will rectify the situation at no additional cost. These returns are not subject to shipping fees.

7. Exchanges

We only exchange items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [insert contact information], and we will assist you with the exchange process.

8. Refunds for Returns

Once your return is received and approved, we will process your refund to your original method of payment. Depending on your credit card company or payment provider, the time it takes for your refund to appear may vary.

9. Non-Refundable Fees

Shipping fees, gift-wrapping charges, and any other applicable fees are non-refundable, except in cases where a product was received in error or is defective.